Why Your CRM is Making You Slower: The Hidden Cost of Data Entry

DEV CommunityWednesday, October 29, 2025 at 5:21:22 AM
While CRM systems are often touted for boosting revenue, a recent report reveals a troubling downside: many sales leaders believe their CRM is actually hindering their performance. According to Clari, 52% of sales leaders feel that their CRM is causing them to lose deals, highlighting a significant productivity paradox. This matters because it challenges the conventional wisdom that CRM adoption is a guaranteed path to success, urging businesses to reassess their reliance on these systems and consider the hidden costs of data entry.
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