I went undercover as a cleaner at a failing care home. Here's what I witnessed

Catriona MacPhee's undercover experience as a cleaner in a struggling Highland care home reveals alarming conditions that raise serious concerns about the quality of care provided to vulnerable residents. This investigation by BBC Disclosure sheds light on the urgent need for reform in the care sector, highlighting the challenges faced by both staff and residents. It matters because it calls for accountability and improvement in care standards, ensuring that those who rely on these services receive the dignity and support they deserve.