Woman who booked flight to Italy but did not board has child benefits stopped

The GuardianFriday, October 31, 2025 at 7:00:20 AM
Woman who booked flight to Italy but did not board has child benefits stopped
A woman named Sally has faced a troubling situation after her child benefits were stopped by HMRC, who mistakenly assumed she had emigrated to Italy. This decision came after her family was denied boarding on their flight due to one of her children suffering an epileptic fit at the gate. This incident highlights the challenges families can face with bureaucratic systems, especially when unexpected medical emergencies occur, and raises questions about the fairness of such policies.
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