Travelodge guest suffers sleepless night as hotel says it is ‘overbooked’

The GuardianMonday, October 20, 2025 at 6:00:35 AM
Travelodge guest suffers sleepless night as hotel says it is ‘overbooked’
A recent incident at Travelodge highlights the troubling issue of overbooking, as a 77-year-old guest was left without a room despite having prepaid. After confirming his arrival, he was informed late at night that the hotel was overbooked, forcing him to either find alternative accommodation miles away or spend the night on the street. This situation raises concerns about the safety and well-being of vulnerable guests, emphasizing the need for hotels to reconsider their overbooking policies to prevent such distressing experiences.
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