Southwest Airlines is making a huge change starting October 24

TheStreetFriday, October 17, 2025 at 1:03:00 PM
Southwest Airlines is making a huge change starting October 24
Southwest Airlines is facing backlash as it implements significant changes starting October 24, including charging for checked bags and altering its open seating policy. These shifts have disappointed many loyal customers who appreciated the airline's previous perks. This matters because it reflects a broader trend in the airline industry where customer-friendly policies are being replaced with fees, potentially impacting customer loyalty and satisfaction.
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