ATO rebuked by tax watchdog for using debt collectors on people ‘doing the right thing’

The GuardianMonday, October 27, 2025 at 2:00:10 PM
ATO rebuked by tax watchdog for using debt collectors on people ‘doing the right thing’
The Australian Taxation Office (ATO) is facing criticism from the Inspector General of Taxation, Ruth Owen, for employing debt collectors against individuals who are compliant with their tax obligations. Owen has reported a rising number of complaints regarding the ATO's practices, highlighting the need for the agency to be more empathetic towards taxpayers' situations. This issue is significant as it raises concerns about the fairness and effectiveness of tax collection methods, potentially impacting public trust in the ATO and the broader tax system.
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